Terms + Conditions

This website (at stateofsi.com) (Site) is an online platform where you can browse, select and order wellness and hormonal health products (Goods) from State of Si Pty Ltd (ABN 73 461 049 366) and its related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (collectively, State of Si, we, us, or our).

These Terms of Service (Terms) apply to your:

  • access and use of the Site (including any order of Goods through the Site); and

  • purchase of any Goods or services from any physical location or pop-up store operated by State of Si.

Please read these Terms carefully before purchasing any Goods from us (whether through the Site or in person).

If you are under 18 years of age, you must obtain your parent or guardian’s consent before accessing and using the Site.

The Terms also apply to the sale of any Goods by other means (for example, in-person sales, by phone, or through other digital channels), unless otherwise agreed in writing.

Disclaimer

The information on this Site is provided in good faith and on an “as is” basis. While we aim to ensure accuracy, we do not represent or warrant the reliability, completeness, or suitability of the information. To the extent permitted by law, State of Si is not responsible or liable for any loss or damage (including direct, indirect, or consequential) arising from errors, omissions, or reliance on information contained on the Site.

Intellectual Property

You acknowledge that all copyright, trademarks, and other intellectual property rights in the Site, Goods, branding, content, design, layout, and materials (together, Material) are owned by or licensed to State of Si.

You must not modify, reproduce, upload, post, transmit, sell, distribute, or use any Material without our prior written consent.

You may:

  • store a copy of the Site’s content on your personal device solely for viewing; and

  • print copies of content for personal, non-commercial use (such as viewing and purchasing Goods).

All trademarks, logos, branding, and content displayed on the Site are the property of State of Si. You must not use them without our prior written consent.

Commercial Use

All Goods are sold strictly for personal use. You are not permitted to use any Goods for commercial purposes, resale, or hire.
If you use any Good for commercial purposes or gain, we may take legal action, including seeking injunctive relief.

Viruses

We do not warrant that information obtained from or through the Site is free from viruses or faults.
You are responsible for scanning data for viruses. State of Si is not liable for any loss or damage resulting from corrupted files or data.

Compliance with These Terms

By accessing the Site, registering an account, or purchasing Goods (online or in-person), you agree to be bound by these Terms.

Changes to These Terms

If you have an existing order, the Terms that applied at the time of order will continue to apply to that purchase.
Otherwise, State of Si may update these Terms from time to time. Changes take effect when posted on the Site. Continued use of the Site after changes are made means you accept the updated Terms.

Registration

You may register for an account before purchasing Goods. Any personal information you provide will be handled in accordance with our Privacy Policy.

Placing an Order

You may order Goods by submitting an order through the Site in accordance with these Terms.

Each order is an offer by you to purchase Goods for the listed price (including delivery fees, taxes, and other charges).

We may request additional details or confirmation to process your order. You agree to provide accurate, current, and complete information.

Acceptance or Rejection of Orders

We reserve the right to accept or reject any order for any reason, including where Goods are unavailable, pricing errors occur, or information on the Site is incorrect.

Each accepted order forms a separate binding agreement between you and us for the supply of those Goods.

If we reject an order, we will notify you within a reasonable time and refund any payments made.

Cancelling an Order

By us: We may cancel all or part of an order prior to dispatch if:

  • Goods are unavailable;

  • there was a pricing or description error;

  • postage costs are incorrect;

  • order weight exceeds delivery limits;

  • payment authorisation fails; or

  • the order breaches these Terms.

If cancelled, we will notify you and refund any amounts paid for undelivered items.

By you: Orders cannot be cancelled once submitted. If you need to update contact or shipping details before dispatch, contact us immediately and we will assist where possible.

Delivery

Delivery times and costs are set out in the Shipping Policy on our Site.

Prices, Fees and Charges

All prices are shown in Australian Dollars (AUD) and include GST (unless stated otherwise).

You agree to pay:

  • the purchase price of each Good;

  • applicable delivery fees; and

  • any other charges listed on the Site or these Terms.

Prices may change at any time before your order is accepted.

Your Obligations

You agree that:

  • all information provided is true, accurate, and up to date;

  • you will comply with all relevant laws;

  • your account details (including passwords) will remain secure;

  • you will notify us immediately of any unauthorised account use; and

  • you will review all product labels before use.

You must not:

  • use the Site for unlawful or fraudulent purposes;

  • interfere with or damage the Site;

  • impersonate another person;

  • transmit viruses or harmful code;

  • use automated systems to access or create accounts; or

  • breach any of these Terms.

Warranty and Liability

Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law or other applicable legislation.

To the maximum extent permitted by law:

  • we do not warrant that the Site or Goods are suitable for any particular purpose; and

  • we are not liable for any indirect, incidental, or consequential loss (including loss of profit, data, or business).

If we are found liable, our liability is limited to resupplying the Goods or refunding the cost of purchase.

Indemnity

You agree to indemnify and hold harmless State of Si, its employees, and agents from all claims, costs, or damages arising from your breach of these Terms or misuse of the Site.